job details modal

Overview

The Job Details Modal provides a comprehensive view of everything related to a job - customer info, schedule details, assigned technician, description, features, expenses, change orders, notes, and photos. You can edit job details inline, reschedule appointments, complete jobs with reports, and track job status changes - all without leaving the modal. The modal opens when you click on any job in your lists or calendar.

NEW: Subcontractor Job Access - When you're logged in as a subcontractor (member of a contractor company that's on another company's roster), you can now view and edit jobs assigned to your company via the assignedSubId field. This ensures subcontractors have full access to work dispatched to them, not just jobs created within their own company account.

NEW: Reschedule Notifications - When you reschedule a job, the assigned technician or subcontractor automatically receives a notification with the updated schedule details. The notification includes the new date and time (formatted based on your time slot type: AM, PM, or specific time), so everyone stays informed when job timing changes. You won't receive a notification when rescheduling your own jobs.

NEW: Flexible Scheduling Options - When editing a job, you can now choose between three time slot types: AM (morning appointments), PM (afternoon appointments), or specific times. You can also schedule jobs without specifying a time at all, creating an "all-day" event. The system remembers your original choice and only changes it when you actively select a different option. All dates and times are interpreted in your company's timezone (not your device timezone), ensuring consistency across your team.

NEW: Enhanced Notes Visibility - The notes field now appears in both view and edit modes, making it easier to see and update job notes without toggling edit mode. When viewing a job, notes are displayed with the same prominence as description. When editing, both description and notes fields are shown together for easy updates.

NEW: Improved Time Editing - The job edit flow now correctly preserves your original time type (AM, PM, or specific time) when you save without changing it. Previously, opening a job scheduled for "AM" and clicking Save without touching the time would silently convert it to a specific 12:00 AM time, losing the AM/PM bucket. Now, the system remembers your original timeType and only changes it when you actively select a different option. All date/time fields are interpreted in your company's timezone (not your device timezone), so a dispatcher in Manila and a tech in Texas both see the same scheduled time.

What You'll See

Customer and property summary with contact actions (call, email, directions)
Assigned technician, additional crew, and subcontractor information
Schedule details with editable date/time and time slot type
Description and notes (editable inline)
Change orders, expenses, and attachments
Photos and job report attachments with quick actions (view, download, open in new tab)
Status actions (Start Job, Complete Job, Add Follow Up, Request Signature)

Viewing Photos (NEW)

Photos attached to a job or job report are now viewable in a zoomable photo viewer:

Click any photo thumbnail in the Job Details Modal to open the photo viewer.
The viewer supports:
- Smooth pinch-to-zoom and pan on touch devices
- Mouse-wheel zoom and click-drag panning on desktop
- Zoom In / Zoom Out and Fit-to-Screen controls
- Fullscreen toggle and an Open in New Tab action
- Download button to save the original file
- Keyboard navigation: Left/Right arrows to move between photos, ESC to close
If the job has multiple images, use the left/right arrows (or keyboard arrows) to navigate through them without closing the viewer.
The viewer shows the filename and lets you open the photo in a new browser tab when needed (useful for very large images or PDFs).
The photo viewer works for common image formats (JPEG, PNG, WebP, HEIC/HEIF where supported) and provides a streamlined viewing experience for job documentation and reporting.

Actions

Edit job fields inline and save changes without leaving the modal
Reschedule job (select date and time slot type)
Add or remove additional crew members
Create and sign change orders
Add expenses and attachments
Open photos in the zoomable viewer, download, or open in new tab
Complete job with an optional job report and photos

Tips

Use the Fit-to-Screen control in the photo viewer to quickly reset zoom and center the image.
On mobile, pinch to zoom and drag to pan — it's optimized for touch.
Use the keyboard arrows for fast navigation when reviewing multiple photos in sequence.
When downloading photos, filenames default to the uploaded filename or a safe fallback if missing.

Questions

Q: How do I view photos in full resolution? A: Open the photo in the modal viewer and click "Open in New Tab" to load the original file in a separate tab. You can also use the Download button to save the original file.

Q: Can I navigate between multiple photos without closing the viewer? A: Yes — use the on-screen left/right arrows or your keyboard's ArrowLeft and ArrowRight keys to move between photos.

Q: Will the viewer work on mobile? A: Yes — the viewer supports pinch-to-zoom and panning on touch devices for a smooth mobile experience.

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