Subscription Billing

Overview

BlueClerk Pro costs $50/month plus tax for contractor companies. Your first 30 days are free, and after that, payments are automatically processed via Stripe. You can manage your subscription, update payment methods, and view invoices anytime through the billing portal.

Pricing

BlueClerk Pro

• $50/month + applicable sales tax
• 30-day free trial - No credit card required to start
• Unlimited users - Add your whole team
• All features included - Jobs, invoices, payments, scheduling, and more

When Payment Starts

Your 30-day trial begins when you create your account. After 30 days, BlueClerk automatically charges your payment method on file. You'll receive an email reminder before the trial ends.

Managing Your Subscription

Access Billing Portal

1. Go to Settings > Billing
2. Click "Manage Subscription" or "Billing Portal"
3. You'll be redirected to Stripe's secure billing portal

What You Can Do

• Update payment method - Add or change credit cards
• View payment history - See all past invoices
• Download invoices - For your accounting records
• Cancel subscription - End your service (anytime)

Account Credits

BlueClerk supports account credits that can be applied to your subscription balance. Credits reduce what you owe on upcoming invoices.

How Credits Work

• Credits are applied automatically to your subscription invoices
• Credits roll over month to month until used
• View your credit balance in Settings > Billing
• Admins can add credits through the company settings

Adding Credits

Admins can add credits to accounts:

1. Go to company detail page (admin view)
2. Enter credit amount in the credit input field
3. Click "Add Credit"
4. Credits appear immediately on the account

Credits are useful for:

• Promotional offers
• Customer service adjustments
• Referral bonuses
• Partner agreements

Canceling Your Subscription

You can cancel anytime:

1. Access the billing portal (Settings > Billing)
2. Click "Cancel Subscription"
3. Confirm cancellation
4. Access continues until the end of your current billing period

After cancellation:

• You keep access until the period ends
• No future charges occur
• Your data remains for 30 days after expiration
• You can reactivate anytime within 30 days

Common Questions

Q: What happens if my payment fails? A: We'll retry the payment and email you. If it continues to fail, your account will be suspended after the grace period. Update your payment method to restore access.

Q: Can I get a refund? A: We don't offer refunds, but you can cancel anytime to stop future charges.

Q: Do you offer annual plans? A: Currently we only offer monthly billing at $50/month.

Q: What happens to my data if I cancel? A: Your data remains accessible for 30 days after cancellation. After that, it's permanently deleted. Export any needed data before canceling.

Q: How do credits affect my bill? A: Credits are automatically applied to reduce your monthly invoice. If your credit balance exceeds the monthly fee, your invoice will be $0 and the remaining credit carries forward.