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Viewing Property Details

Access property information, contacts, and associated work records

On this page

OverviewAccessing Property DetailsWhat You'll SeeAddress VerificationWhy This MattersRelated Articles

Overview

The property detail page gives you a complete view of a location - its address, ownership, and most importantly, its work history. This is where you can see everything that's happened at a property and plan future work accordingly.

Accessing Property Details

From the Tickets or Jobs List

  1. Find a ticket or job associated with the property
  2. Click the property address link
  3. You'll be taken to the property detail page

From a Customer Profile

  1. Open a customer detail page
  2. Scroll to the Properties section
  3. Click any property address to view details

From Search

  1. Use global search (Cmd+K or Ctrl+K)
  2. Type a property address
  3. Click the property from search results

What You'll See

Property Information

  • Full address with city, state, and ZIP
  • Google Places verification badge - Shows whether the address was verified through AddressAutocomplete (green "Verified" badge) or typed manually (amber "Unverified" badge). Click the badge to open the location in Google Maps for quick verification.
  • Property owner (homeowner or business)
  • Property type (residential, commercial, etc.)
  • Square footage and other details

Work History

All tickets, jobs, and invoices associated with this property appear in chronological order:

  • Completed work - Past services and repairs
  • In-progress work - Active jobs
  • Scheduled work - Future appointments
  • Open tickets - Pending requests

Floor Plans

If a floor plan has been uploaded:

  • View the floor plan image
  • See labeled rooms and equipment locations
  • Navigate between floors if multiple plans exist

Equipment & Materials

Track everything installed at the property:

  • HVAC systems with model numbers and install dates
  • Water heaters with serial numbers
  • Paint colors used throughout
  • Flooring types in each room
  • Appliances and their locations

Address Verification

Understanding the Verification Badge

The verification badge shows how the property address was entered:

  • Green "Verified" badge - Address was selected from Google Places autocomplete during property creation, meaning it has a valid placeId and coordinates. This ensures the address is real and properly geocoded.
  • Amber "Unverified" badge - Address was typed manually without using autocomplete. The address may still be correct, but it wasn't verified against Google's address database.

Using the Maps Link

Click any verification badge to open the property location in Google Maps:

  • Verified addresses open using the placeId for precise location
  • Unverified addresses open using coordinates if available, or address search if not
  • Quick sanity check - Confirm the location matches your expectations without leaving BlueClerk

This is especially useful when you receive work requests at addresses you've never visited before.

Why This Matters

For Contractors

  • Reference past work - Know what's been done before
  • Avoid duplicate work - See if an issue was recently addressed
  • Plan materials - Check what systems are installed
  • Estimate accurately - Know the property details before bidding

For Homeowners

  • Complete history - See all work performed at your home
  • Maintenance tracking - Know when systems were last serviced
  • Property value - Documented maintenance increases resale value
  • Warranty reference - Track work covered under warranty

For Builders

  • Warranty tracking - Monitor all warranty work by property
  • Construction progress - See phase completion and punch list items
  • Homeowner handoff - Complete record for new homeowners
  • Subdivision analytics - Identify common issues across properties

Related Articles

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