Widget Notification Email Override

Overview

When homeowners submit job requests through your website widget, BlueClerk sends notification emails to your company's contact email by default. The Widget Notification Email override lets you route these submissions to a different inbox - perfect for contractors with dedicated appointments@, leads@, or info@ addresses that aren't the primary admin's email.

Why Use a Separate Email?

Many contractors want widget submissions to land in:

• Dedicated lead inbox - appointments@yourcompany.com for all web leads
• Team inbox - info@yourcompany.com that multiple people monitor
• Specific person - Office manager who handles scheduling

This keeps widget submissions organized separately from billing, admin communications, and other contact email traffic.

Setting Up Widget Notification Email

Accessing Widget Settings

1. Go to Settings in your contractor dashboard
2. Click "Website Widget" tab
3. Scroll to "Where Should Submissions Go?" card

Configuring the Email

1. Enter the email address where you want widget submissions sent
2. Leave blank to use your company's main contact email (default behavior)
3. Click "Save" to update

How It Works

• When set: Widget submissions email the override address
• When blank: Widget submissions fall back to your company's contact email from Settings > Company Profile
• Both work: You can use the same email in both places if you prefer centralized routing

Testing the Configuration

After saving your widget notification email:

1. Embed the widget on a test page (see Website Widget guide for embed code)
2. Submit a test request through the widget
3. Check your configured inbox for the notification email
4. Verify it lands in the right place

Common Use Cases

Dedicated Lead Inbox

Widget Notify Email: leads@yourcompany.com
Contact Email: admin@yourcompany.com

All widget submissions go to leads@, billing and admin emails stay at admin@.

Team Inbox

Widget Notify Email: appointments@yourcompany.com
Contact Email: owner@yourcompany.com

Multiple team members monitor appointments@, owner email stays private.

Office Manager

Widget Notify Email: scheduler@yourcompany.com
Contact Email: info@yourcompany.com

One person handles all scheduling, general inquiries go to info@.

Frequently Asked Questions

Q: What happens if I leave it blank? A: Widget submissions use your company's contact email from Settings > Company Profile.

Q: Can I use the same email in both places? A: Yes, if you want all emails in one inbox, set both to the same address or leave widget email blank.

Q: Does this affect invoice or estimate emails? A: No, this only affects website widget submissions. Invoices and estimates still go to customer emails.

Q: Can I change it later? A: Yes, update it anytime from Settings > Website Widget.